Since going live, the Oceanarium has made huge improvements to their ticketing and membership operation, with the introduction of the Maxim system.
TOR Systems: Modernising the ticketing infrastructure at Tatton Park’s historic estate
Tatton Park in Cheshire is an historical estate that has been a residence since 16th century and today is a popular visitor attraction that includes a neo-classical mansion, 50 acres of landscaped Gardens, 1,000 acres of Deer Park, a rare breed working farm and medieval Old Hall
Last year it completed the redevelopment of its EPOS system with TOR Systems and created an infrastructure that includes wifi across the estate, online ticketing and contactless payment. Now it is moving onto the second phase of the project, which will include a new membership scheme
For more information read on at Museums Advisor
Tatton Park’s new Field to Fork and other initiatives plan to extend the National Trust property’s demographic reach.
How does a classic country estate keep its core customer base happy while attracting a fresh new demographic? Blooloop spoke with Carole Mullineux (right), Business Development Manager at Tatton Park. She explained how her background and expertise is helping to maximise the heritage brand’s potential. However, everything comes back to keeping true to Tatton Park’s ‘Spirit of Place’.
A new role for an ancient estate
Mullineux’s background lies in marketing and business development. Her degree was in marketing and she went on to work for a number of companies including the Co-operative Wholesale Society (CWS); insurance group Royal Sun Alliance, Kodak and a small business.
“It is a very varied array of industry sectors and of budgets,” says Mullineux. “It gives me a strong background in knowledge and experience and the capacity to apply it in terms of a business development and marketing context at Tatton.”
Read more at blooloop.com.
Fantastic article from Blooloop on the continued success of the British Airways i360 in Brighton, support by TOR Systems!
How effective is your data collection and marketing strategy?
Here we look at how the Maxim system is being used by our clients to support an effective marketing strategy!
For an insight into developments at TOR, and interesting updates from our customers why don’t you check out our quarterly newsletter!
Exciting new customer – The Sky Garden
We are very excited to announce that we have been successful in winning the contract to provide our ticketing system to The Sky Garden, 20 Fenchurch Street, London. The system will be used to manage all bookings to the new Attraction, due to open early next year.
The free-to-access Sky Garden occupying the top three floors of Rafael Vinoly’s 37 storey, 525ft 20 Fenchurch Street will span three floors and offer uninterrupted views across the City of London. Served by two express lifts, visitors arrive to a beautiful landscaped garden at level 35 surrounding the Sky Pod bar – which serves a range of innovative cocktails, wine and Champagne. A viewing area is available on level 36 and finally a public terrace and restaurant at level 37.
The space is managed by “rhubarb” food who also run Gallery Mess at Saatchi Gallery, “rhubarb” at the Royal Albert Hall, and Bond & Brook by “rhubarb” at Fenwick. Renowned for their catering legacy of 18 years, “rhubarb” will also be offering private events at 20 Fenchurch Street.
The Sky Garden will be a truly unique space and has been designed to create an open and vibrant place of leisure offering visitors a rare chance to experience London from a different viewpoint. For more information please visit http://skygarden.london/
In the year where the Nation reflects upon 100 years since the beginning of the First World War, we are very honoured to have been selected as the National Memorial Arboretum’s preferred supplier for ticketing and booking requirements.
Our booking system ‘Maxim’ has been in operation for the last couple of months and its functionality has already had a huge impact upon the operational aspects of the attraction. The system is pivotal to managing the large number of educational groups and event bookings for a site that has rapidly become a major UK visitor attraction.
The National Memorial Arboretum is the UK’s year-round centre of Remembrance; a spiritually uplifting place which honours the fallen, recognises service and sacrifice, and fosters pride in our country. It is a living and lasting memorial.
Covering 150 acres, the Arboretum has something for everyone. For some it’s a wonderful place to stroll and enjoy the trees; for others it’s a peaceful and beautiful place to remember loved ones, particularly those who made the ultimate sacrifice for their country.
Angela Ham, head of administration at the Arboretum, said: “In the space of a few years we have grown to attract around 300,000 visitors a year. A large proportion of those visitors attend for specific events, as part of a group visit or to take advantage of our educational resources. The existing system was creaking under the workload and we are delighted to see good early results from using Maxim.
For information about The National Memorial Arboretum please visit www.thenma.org.uk