MaximWeb is an effective, real-time internet ticketing and retail system. It is fully integrated, ensuring no overbooking, improving the overall customer journey, as well as supporting the operation.
Maxim easily processes general admission, capacity controlled and timed programs, events, workshops, group bookings, retail, membership and renewals through its e-commerce site.
Offer better customer service by:
- Offering real-time access to ticket availability and retail stock all in one transaction
- Simple and intuitive booking process
- Quick and efficient booking
- No staff intervention required
- Automatically records Gift Aid
- Ticket can be printed with barcodes, making scanning easy on site from mobile/hard copy tickets
- Gift Vouchers can be purchased and redeemed online
- Offering the same promotions to online customers and walk-in visitors
- A seamless website to booking page transition, by working with you to provide consistent company branding
- Customer card security by providing certified PCI compliance
- Providing customer login account functionality – allows users to view their account and make additional purchases and improves the user experience
- Providing an event calendar so that customers have full view of all events available
- Simple and intuitive booking process from any device due to the e-commerce site being designed to reformat accordingly to the size of the tablet, mobile or PC
Benefits to you:
- Design – You’re always in control of the look and feel
- Control – The ticket/retail details are configured by yourselves in Maxim set up
- Process Gift Aid transactions quickly and efficiently with full reporting
- Scalability – Our solution can handle high-demand, high-volume sites.
- Google analytics tracking
- Google Tag Manager inclusion
- Flexibility – Multiple events/products can be sold in one transaction
- Intuitive up-selling opportunities
- Variable pricing, providing further commercial benefits
- Acceptance of individual or generic promotional codes for marketing campaigns
- Marketing – Offers customers the option to opt into or out of receiving emails at purchase.
TOR’s e-commerce solution responds to your business needs with flexible functionality and user-friendly interfaces, improving staff efficiency, commercial opportunities and customer service across the business.
Download our full TOR Online Ticketing brochure here.